Client Service Specialist

Client Service Specialist

Not your typical call center…

Our Client Service Specialist is the front line in assisting our clients with their reservation needs.  They assist with every aspect of the reservation including the initial booking, changes/modifications, as well as answering pertinent client questions regarding their transportation. LimoLink is not focused on the number of calls you answer a day or how quickly you process them.  LimoLink’s goal is to deliver a 5 Star experience while building long-lasting relationships with our corporate clientele.

Core Job Responsibilities:

• Efficiently adapt to answering inbound phone calls, internal questions, email queue’s and other requests simultaneously
• Handle escalations and client contact during client impacting deviations
• Process email & integration requests from clients
• Build long-lasting relationships with client and co-workers

 Candidates must possess:

• Desire to provide word-class service
• Ability to multi-task in a fast-paced, deadline driven environment
• Attention to detail
• Excellent verbal and written communication skills
• Passion to help us achieve our mission of “extending premium level service in everything we do”
• Positive attitude
• Team oriented

To apply, e-mail your resume to: recruiting@limolink.com

Human Resources
LimoLink Inc.
701 Tama Street, Building A
Marion, Iowa 52302

LimoLink is an equal opportunity employer and offers a full benefits package, which includes health, dental, prescription, life insurance, disability coverage, paid time off and 401k.