Now Hiring

Customer Support Specialist

LimoLink is a rapidly growing company offering corporate clientele a premium global chauffeured transportation solution.

Position Overview

The Customer Support Specialist supports our operations by matching a customer’s chauffeured ground transportation request with the right vehicle and chauffeur in markets around the world.  Starting wage is $15/hr plus up to $4/hr shift differential.

Responsibilities:

  • Perform duties such as trip assignment, Quality Assurance Calls, inbound vendor calls and meeting quality expectations.
  • Manage reservations with an advanced understanding of the markets, clients, vendors and situational risk; and take action on identified risks to prevent deviations.
  • Receive and solve escalations from all departments with quick results.
  • Be a contributing member to LimoLink’s innovative automation drive.
  • Other duties and special projects assigned

Rides Specialist's Leading Attributes:

  • Self-Motivated and able to deliver information in a clear and concise manner
  • A strong interest in doing more than the minimum to the get the job done – always looking for more ways to contribute and help the team
  • Excellent problem analysis, problem solving, and decision making skills
  • A strong sense of team, goal oriented outlook and work ethic
  • Experience with MS Excel
  • Strong organizational and time management skills with a high degree of accuracy
  • Good attendance record

Benefits Include:

  • Competitive pay
  • A steady, set schedule that doesn’t change every week
  • A full benefit package including health, dental, vision, prescription, life insurance, paid time off, 401(k), discounted MAC membership
  • Fun, flexible work environment

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LimoLink is a rapidly growing company offering corporate clientele a premium global chauffeured transportation solution.