October 28, 2020

LimoLink's COVID-19 Response

As COVID-19 continues to impact our community, see what measures LimoLink is putting in place in order to keep our customers, our team, and our partners as safe and healthy as possible.

COVID-19 cells

As the coronavirus (COVID-19) continues to impact an increasing number of individuals, communities and families across the world, our top priority remains the health and safety of our customers, our team, and our partners.

Here’s what you can expect.

  • Secure travel begins before each and every trip utilizing a driver self-certification protocol, including daily temperature checks.  Chauffeurs will certify they do not have COVID-19, are not experiencing any of the symptoms or otherwise feel ill in any way.  Upon your request, chauffeurs can be COVID-19 rapid tested*.
  • Vehicle cleanings have been increased to multiple times per day, at a minimum between each passenger change. This includes using sanitizing wipes to disinfect all shared surfaces such as handles, power switches, windows and cup holders. Paper products and water bottles have also been removed from the seating area.
  • You will be greeted by your chauffeur wearing a face mask. Your chauffeur will not initiate any physical contact and will attempt to remain 6 feet away while outside the vehicle. Your chauffeur will ask permission before handling bags and all bags that are touched will be sanitized before they are returned to you. Chauffeurs will frequently wash and sanitize hands, and will make hand sanitizer available in the vehicle.
  • To ensure maximum social distancing and minimize health risks in the vehicle, passengers and luggage will not be permitted in the front seat. We also ask any passengers who are showing any symptoms or have tested positive for COVID-19 to not make a reservation with us until receiving a doctor’s permission to travel.

We are well-positioned to continue providing the services our customers count on and we will be proactive in adhering to updated guidelines from the CDC and local governments.

As you consider your upcoming travel plans, we want to make the experience as worry-free as possible. We are doing everything that we can to provide safe and seamless service.

If you have any questions, please contact us at info@LimoLink.com or (877)798-5466. We appreciate your continued support during this critical time.

*Additional fees will apply. Not available in all markets.